As with all transitions in the business world, training is a key component and one that generates a lot of questions and planning. The Transform Purdue project is no exception. With that in mind, the project team has created a training strategy that will be utilized to train in all aspects of the project.
A “train-the-trainer” concept will be utilized with deployments throughout the project. Our trainers are often subject-matter experts and key testers with the new processes and systems which positions them to better help you understand what is being introduced.
In order to meet the needs of our community and provide as many ways to learn, training will be delivered in a variety of formats as outlined in the image below.
Training is also organized by like tasks and roles which allows trainees with similar roles and tasks to attend one training course.
The following Frequently Asked Questions (FAQs) were created to provide additional information; the FAQs are housed on the Training – Frequently Asked Questions web page.
WHAT ARE ROLES?
- Security Roles – A security role allows an SAP user to access certain modules or information, in order to perform a transaction or task.
- Business Roles – Our jobs or tasks are often organized by business roles. For example, today in Ariba, some of us are considered ‘requesters’ which means we are the ones responsible for purchasing tasks through Ariba. It is our ‘business role.’ Additionally, there are security roles that allow you the proper access to perform those tasks.
WHO DETERMINES WHAT ROLES ARE ASSIGNED TO ME OR MY POSITION?
Your supervisor. The business drives these decisions as supervisors work with the project teams to determine appropriate roles for employees. First, they address the security roles – assigned to positions within SAP — needed, and then they acknowledge who should attend training based on ‘business roles.’
WHEN WILL TRAINING BE OFFERED?
Training starts towards the end of each project’s respective testing phase. During testing, training materials are created and trainers are identified to attend ‘train-the-trainer’ sessions.
DOES TRAINING END ONCE THE NEW PROCESS/SYSTEM IS DEPLOYED?
No! Training starts at the end of testing but often continues post-deployment. We are aiming to provide training on tasks we know that are not performed in the system the moment deployment starts. In order for you to retain information, it is better to attend or review the materials closer to the time when you will need to use them.
Plus, similar to the courses we offer today, any new courses will be offered on a regular basis.
CAN I ATTEND AN INSTRUCTOR-LED COURSE MORE THAN ONCE OR REVIEW THE ONLINE COURSE MUTLIPLE TIMES?
Yes. We all have different learning styles and for some of us, we may need another reminder on how to perform more complicated steps. Both your supervisor, the project team and those responsible for training, want you to gain confidence in the new system. Please speak with your supervisor about your training experience and what the best next steps should be for you to continue to learn. Therefore, attending an instructor-led course for a second time is okay if that is the best next step for you!
To ensure information about training is always readily available to employees, a Training web page, located within the Transform Purdue website, was created and outlines the training strategy above as well as the Frequently Asked Questions.
Any additional questions can be directed to email@example.com.